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HP Selling HP Printing Hardware 2020 : HP2-I17

HP2-I17

Exam Code: HP2-I17

Exam Name: Selling HP Printing Hardware 2020

Updated: Aug 18, 2026

Q & A: 30 Questions and Answers

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HP HP2-I17 Exam Syllabus Topics:

SectionWeightObjectives
Customer Needs Analysis & Sales Process25%- Identify customer printing requirements
- Match products to business needs
- Consultative sales approach
HP Printing Portfolio Overview25%- HP LaserJet and InkJet product families
- Key specifications and technologies
- Use cases and target customer segments
Features, Benefits and Value Proposition30%- Security, reliability and sustainability features
- Solutions differentiation and added value
- Cost-per-page and efficiency advantages
Competitive Positioning20%- Addressing competitive objections
- Comparison with competing solutions
- HP unique selling points

HP Selling HP Printing Hardware 2020 Sample Questions:

1. A large healthcare enterprise needs to be able to produce a large volume of scans quickly. They also need to send confidential, high-quality images securely. Which HP solution should you recommend for this customer?

A) HP ScanJet Enterprise Flow products feature HP Smart Document Scan Software (SDSS) for fast, easy capture technology to easily transfer scans securely.
B) HP Digital Sender Flow workstations have full Web Jetadmin support for extra speed and secure network connections using standard web browsers.
C) An HP ScanJet Pro solution with an automatic document feeder and embedded Web Jetadmin software produces large volumes of scans quickly and securely.
D) Software in the HP ScanJet Pro takes advantage of automated processes for fast scanning and enables a digital stamp to be applied each scanned page for added security.


2. A large SMB customer considering an upgrade tells you that the company considers laser printers to be for businesses and inkjet printers to be tor home offices. How should you respond? (Select two.)

A) Today's businesses can use HP ScanJet document capture solutions to transform piles of paper into streamlined digital workflows.
B) Businesses of any size can use the stapling and finishing options available on select HP PageWide models.
C) HP PageWide is different from typical home printers because it leverages industrial technology.
D) With HP FutureSmart firmware 3.7 and later, customers can upgrade their existing printers with the latest features.
E) HP LaserJet printers deliver leading laser performance, print-shop-quality color documents, and the best value for color printing.


3. Match the customer objection on the left with the correct response on the right.


Solutions:

Question # 1
Answer: A
Question # 2
Answer: B,C
Question # 3
Answer: Only visible for members

HP2-I17 Related Exams
HP2-I05 - Selling HP Personal Systems Security 2020
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HP2-H91 - Selling HP Workstations 2019
HP2-H62 - Selling HP Business Personal Systems Hardware 2018
HP2-I57 - Selling HP Lifecycle Services for Workforce Computing 2024
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