HP Selling HP Personal Systems Services 2018 : HP2-H65

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HP HP2-H65 Exam Syllabus Topics:

HP Selling HP Personal Systems Services 2018 Sample Questions:

Question #1

A customer wants to keep existing hardware with a higher level of support. Their hardware can be supported for one more year. There is a trigger for contract.
Which renewal option should you recommend?

A. extend with a standard or custom service contract
B. protect new hardware with different HP Services
C. propose Accidental Damage Protection
D. extend with Post-Warranty Care Pack

Question #2

When an HP Partner First Services reseller engages the help of a Services Contract Specialist Distributor to determine special pricing, who leads the sale with the customer?

A. HP Partner Account Manager
B. Contractual Services area manager
C. Services Contract Specialist Distributor
D. HP Partner First Services reseller

Question #3

HP Next Business Day Onsite services benefit customers in which ways? (Select two.)

A. They automatically come with the Image and Application service.
B. They enable IT resources to focus more on the value-added business tasks.
C. They cover repairs due to spills, drops, or electrical surges.
D. They can be enhanced by adding remote support for minimal additional cost.
E. They help minimize the impact of downtime on the business.

Question #4

Which tool allows you to instantly find and share Care Pack Services and stay informed with the latest news on HP Services?

A. HP Sales Central
B. HP Cirrus
C. HP Support Center
D. HP Cross Sell Solution

Solutions: