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WGU Information-Technology-Management : WGU Information Technology Management QGC1

Information-Technology-Management

Exam Code: Information-Technology-Management

Exam Name: WGU Information Technology Management QGC1

Updated: Aug 20, 2026

Q & A: 214 Questions and Answers

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WGU Information-Technology-Management Exam Syllabus Topics:

SectionObjectives
Systems and Infrastructure Management- Operations and maintenance management
- Infrastructure components and lifecycle
Information Security and Risk Management- Security policies and compliance
- Risk assessment fundamentals
IT Management Fundamentals- IT organizational structures and roles
- IT governance principles
IT Financial and Strategic Management- Alignment of IT strategy with business goals
- IT budgeting and cost management
Project and Service Management- IT service management concepts (e.g., ITIL basics)
- Project lifecycle and methodologies (e.g., Waterfall, Agile)

WGU Information Technology Management QGC1 Sample Questions:

1. What is a benefit of unified communications?

A) Centralized billing support
B) Enhanced collaboration
C) Faster access to resources
D) Increased storage capacity


2. How should high-risk, high-impact items be handled?

A) Draft a summary of risks for status reports
B) Track them without taking immediate action
C) Develop a plan to revisit them in future phases
D) Create mitigation plans to address them


3. How do leaders use organization as a management strategy?

A) By encouraging independent work to enhance creativity
B) By creating informal groups to solve problems flexibly
C) By forming ad hoc teams to foster spontaneous collaboration
D) By building teams for efficiency and productivity


4. Which type of encryption uses related keys-one to encrypt and one to decrypt?

A) Data anonymization
B) Asymmetrical encryption
C) File compression
D) Symmetrical encryption


5. What are ecological results of the expanded use of technology? Choose 2 answers.

A) Decreased electronic waste
B) Increased carbon emissions
C) Increased energy consumption
D) Lengthened life span of computer equipment
E) More people purchasing computer equipment


Solutions:

Question # 1
Answer: B
Question # 2
Answer: D
Question # 3
Answer: D
Question # 4
Answer: B
Question # 5
Answer: B,C

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