SAP Certified Application Associate - SAP Field Service Management 19Q1 : C-C4HFSM-91

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SAP C-C4HFSM-91 Exam Syllabus Topics:

SAP Certified Application Associate - SAP Field Service Management 19Q1 Sample Questions:

Question #1
Where and how do I create filters for the service calls of my company? Choose the correct answer.

A. You need to create these filters in Administration.
B. In Workforce Management, you can create new filters for your service calls-queue.
C. All of the Above
D. You need to create these filters in the ERP backend system.

Question #2
What are some of the SAP Field Service Management Crowd Service capabilities? Choose Three correct answers.

A. Crowd workers can accept or reject assignments within a set time frame
B. Automatic determination of activity effort and materials consumed
C. Crowd workers can reschedule assignments within a set time frame
D. Configurable onboarding platform to invite partners
E. Intelligent scheduling to determine the best qualified technician

Question #3
What are possibilities of customizing the field service app? Choose Three correct answers.

A. I can develop online reports for the mobile app
B. I can display / undisplay menus and buttons via permission system.
C. I can develop new offline menus for the app
D. I can customize fields (visiblity, grouping. sorting, making field mandatory) on different mobile screens (e.g. business partner screen)
E. I can display the company's logo in the !Pad app

Question #4
You are a field service technician using an iOS device and you have just completed a repair. How can you check the travel time to the next repair location address? Choose the correct answer.

A. Click on the navigation icon within the service call
B. Click on the navigation icon within the equipment
C. Click on the navigation icon within the activity
D. Click on the navigation icon within the home page.

Question #5
What can you do using the Data Loader in the Master Data Module? Choose Three correct answers.

A. Merge data records
B. Create data records
C. Overwrite data records
D. Read data records.
E. Delete Data records

Solutions: