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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. You support a customer who administers Microsoft Lync Server 2013 Enterprise servers in his company. The pool named lync.contoso.com is configured with the session initiation protocol (SIP) domain contoso.com.
Users who are running Lync Mobile on their mobile devices report that when they attempt to retrieve calendar information, they receive an error that references a Microsoft Exchange Web Services connectivity issue. You need to ensure that users are able to receive calendar information from Lync Mobile devices. What should you do?

A) Reconfigure Dynamic Host Configuration Protocol (DHCP) option 43 to point to EnterpriseCA.contoso.local.
B) Reconfigure Dynamic Host Configuration Protocol (DHCP) option 120 to point to DC1.contoso.local.
C) Create the following service record in DNS: _lyncdiscover._ccp.contoso.com SRV Priority 0, weight 0, port 5061, Lync.contoso.com
D) Create the following host record in DNS: Autodiscover.contosc.com A 192,168.10.4

2. You support a customer whose network environment includes Microsoft Lync Server 2013. A user reports that when he attempts to dial out to a public switched telephone network (PSTN) number, he receives the following message: "Your organization does not support calling this number." All other users are able to call the same number. You verify that the user is able to dial other Lync users in the network. You need to ensure that the user is able to dial out to PSTN numbers. What should you do?

A) Modify the voice policy for this user for PSTN usage.
B) Open outbound TCP port 5061 on the user's computer.
C) Change the associated normalization rule in the dial plan policy.
D) Make sure the session initiation protocol (SIP) provider is sending the invite to a Mediation Server.

3. DRAG DROP You support a customer whose network environment includes a Microsoft Lync Server 2013 Standard Edition deployed for instant messaging
(IM), presence, voice, video, audio conferencing, video conferencing, and Enterprise Voice workloads. Your customer also has an IP Private Branch Exchange (PBX), which the company plans to decommission within the next three months. Your customer has deployed a session initiation protocol (SIP) trunk solution from a service provider with the Lync Server 2013 environment. You are also using a media gateway connecting the Lync Server 2013 and IP PBX for voice between the IP PBX phones and the Lync 2013 phones. You have eliminated the Tl connection to the IP PBX and you are using Lync 2013 Enterprise Voice services for all public switched telephone network
(PSTN) calls for all users. IP PBX phone users connect to the company meeting by using Lync's dial-out capability. IP PBX phone users report the following issues:
-The name and number displayed for incoming calls are incorrect.
-When users make outgoing calls, call quality deteriorates over time to the point that they cannot hear the other participants.
-Outgoing calls to PSTN sometimes get re-order tones.
-Users who join the conference by using the Call Me feature report issues with incoming calls, affecting both display and voice quality. You are unable to reproduce the issues by using test phone lines on IP PBX and test Lync
client accounts on Lync Server 2013.
You decide to use a user's telephone to try to reproduce the problem. You need to capture troubleshooting details from the Lync Server 2013 environment of a test call that uses the executive IP PBX Which four commands should you run in sequence? (To answer, move the appropriate four actions from the list of actions to the answer area and arrange them in the correct order.)

4. DRAG DROP You support Microsoft Lync clients and servers in your customer's company network. All computers are members of a single Active Directory Domain Services (AD DS) domain named contoso.local. The single front-end Microsoft Lync Server 2013 server is configured to support a session initiation protocol (SIP) domain named contoso.com. You configure Lync to support users from a new SIP domain named proseware.net. The users of the new SIP domain report that the Lync client is able to connect to the Lync server only after manual configuration. Users of the Contoso.com SIP domain are able to connect to Lync server automatically, both internally and externally. You need to restore the internal and external automatic discovery features for the users of the proseware.net SIP domain. Which fully qualified domain name (FQDN) should you add to the subject alternative name (SAN) in each certificate request? (To answer, drag the appropriate FQDN to the correct certificate request. Each FQDN may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.)

5. You support a Microsoft Lync Server 2013 datacenter that has:
-Two paired Front End pools named ConPoolOl and ConPool02 running Microsoft Lync Server 2013.
-65,000 users.
Meeting content is stored on ConPoolOl.
The servers that are running ConPoolOl suffer a catastrophic failure. You take the following steps:
-Failover users to ConPool02.
-Correct the failure on ConPool01.
-Failback the users to ConPool01.
You need to restore meeting content for users. Which cmdlet(s) should you run?

A) Test-CsDatabase cmdlet, and then Get-CsUserDatabaseState
B) Invoke-CsBackupServiceSync
C) Get-CsDatabaseMirrorState crndlet and then Invoke-CSManagementServerFailover PowerShell
D) Invoke-CsPoolFailover PowerShell

Solutions: