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CompTIA A+ Certification Exam: Core 2 : 220-1202

220-1202

Exam Code: 220-1202

Exam Name: CompTIA A+ Certification Exam: Core 2

Updated: Aug 26, 2026

Q & A: 483 Questions and Answers

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CompTIA 220-1202 Exam Syllabus Topics:

SectionWeightObjectives
Operating Systems28%- Mobile operating systems
  • 1. Mobile device management
    • 2. Android and iOS configuration
      • 3. App installation and security settings
        - Windows installation, configuration, and management
        • 1. Device drivers and system updates
          • 2. File systems, partitions, and storage management
            • 3. Command-line tools and scripting
              • 4. Windows 10/11 features and settings
                - macOS, Linux, and Chrome OS basics
                • 1. Command-line operations
                  • 2. Installation and navigation
                    • 3. System configuration and maintenance
                      Software Troubleshooting23%- Operating system issues
                      • 1. Boot errors and startup problems
                        • 2. System crashes and performance issues
                          • 3. Update and driver failures
                            - Application and security troubleshooting
                            • 1. Security-related issues and fixes
                              • 2. Installation and compatibility problems
                                • 3. Application crashes and errors
                                  - Mobile device troubleshooting
                                  • 1. Performance and battery problems
                                    • 2. App and OS update failures
                                      • 3. Connectivity and synchronization issues
                                        Operational Procedures21%- Communication and professionalism
                                        • 1. SLA management
                                          • 2. Incident reporting
                                            • 3. Customer service techniques
                                              - Safety and compliance
                                              • 1. Workplace safety procedures
                                                • 2. Privacy and regulatory compliance
                                                  • 3. Environmental controls
                                                    - IT service management
                                                    • 1. Documentation and change management
                                                      • 2. Backup and recovery processes
                                                        • 3. Disaster recovery planning
                                                          Security28%- Threats and mitigation
                                                          • 1. Social engineering prevention
                                                            • 2. Malware types and removal
                                                              • 3. Data protection and disposal
                                                                - Network and application security
                                                                • 1. Wireless security protocols
                                                                  • 2. Firewalls and security appliances
                                                                    • 3. Encryption technologies
                                                                      - Security fundamentals
                                                                      • 1. Permissions and access control
                                                                        • 2. Zero Trust concepts
                                                                          • 3. Authentication and authorization

                                                                            CompTIA A+ Certification Exam: Core 2 Sample Questions:

                                                                            Question 1

                                                                            A support technician receives a computer with a non-responsive touch pad. The touch pad does not appear to be physically damaged. Which of the following tools should the technician use to check the touch pad driver?

                                                                            A. Local Users and Groups
                                                                            B. System Configuration
                                                                            C. Device Manager
                                                                            D. Event Viewer


                                                                            Question 2

                                                                            A technician must install a legacy business application on a new computer. The new computer does not meet the application's requirements. Which of the following steps should the technician take to ensure the application installs and runs correctly?

                                                                            A. Use a virtual machine to emulate an older OS.
                                                                            B. Run the installation in safe mode to avoid driver conflicts.
                                                                            C. Use an application compatibility toolkit to address any software conflicts.
                                                                            D. Increase the swap file size to manage potential memory issues.


                                                                            Question 3

                                                                            A company uses Group Policy to make sure a consistent configuration is applied to all computers that use Active Directory. Which of the following is a requirement for a computer to receive these policies?

                                                                            A. Joining the domain
                                                                            B. Configuring UAC
                                                                            C. Enabling BitLocker
                                                                            D. Disabling inheritance


                                                                            Question 4

                                                                            A user reports that their smartphone frequently displays pop-ups that warn of security threats and recommend tools to protect against them. After tapping one of the pop-ups, the user notices that the smartphone's battery drains faster. Which of the following should a technician recommend to resolve this issue?

                                                                            A. Clear the smartphone's browser cache and uninstall unknown applications.
                                                                            B. Perform a factory reset on the smartphone.
                                                                            C. Replace the SIM card and modify the network settings.
                                                                            D. Enable airplane mode and restart the smartphone.


                                                                            Question 5

                                                                            A technician is using a credential manager to safeguard a large number of credentials. Which of the following is important for using this application?

                                                                            A. Windows lock screen
                                                                            B. Restricted log-in times
                                                                            C. Secure master password
                                                                            D. TPM module


                                                                            Solutions:

                                                                            Question 1
                                                                            Answer: C
                                                                            Question 2
                                                                            Answer: A
                                                                            Question 3
                                                                            Answer: A
                                                                            Question 4
                                                                            Answer: A
                                                                            Question 5
                                                                            Answer: C

                                                                            220-1202 Related Exams
                                                                            JK0-604 - CompTIA E2C JK0-604 Exam (Depot Technician designation pathway)
                                                                            220-1002 - CompTIA A+ Certification Exam: Core 2
                                                                            220-902-Deutsch - CompTIA A+ Certification Exam (902) (220-902 Deutsch Version)
                                                                            220-1001J - CompTIA A+ Certification Exam: Core 1 (220-1001日本語版)
                                                                            220-1202-German - CompTIA A+ Certification Exam: Core 2 (220-1202 Deutsch Version)
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