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IBM M9560-727 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Licensing, Packaging & Sales Strategy | 15% | - Selling approaches and best practices - Solution bundling and portfolio alignment - Licensing models and metrics |
| Topic 2: Solution Value Proposition & Use Cases | 25% | - Hybrid and multi-cloud environments - Business benefits and ROI - Customer scenarios and use cases |
| Topic 3: IBM Cloud & Service Management Solutions | 35% | - Netcool Operations Insight - Application Performance Management (APM) - Endpoint & Mobility Management - Predictive Insights & Analytics |
| Topic 4: Cloud & Service Management Market Overview | 25% | - Industry trends and customer challenges - IBM positioning and competitive landscape - Cloud adoption drivers and business value |
IBM Cloud and Smarter Infrastructure Cloud & Service Management Sales Mastery v1 Sample Questions:
1. Predictive Insights leverages statistical models to:
A) All of the above
B) Early warnings
C) Isolate problems quicker by bringing relevant unstructured data into problem investigations
D) Optimize resource deployment
2. What are three key benefits of Optimize?
A) Improve user satisfaction, simplify IT administration, and gain operational insight
B) Simplified behavioral learning, heterogeneous environment support and machine learning algorithms
C) Improve user satisfaction, built-in expertise and machine learning algorithms
D) Breadth of searchable data, built-in expertise, and embedded analytics
3. Which of the following are key value propositions for SaaS monitoring?
A) All of the above
B) Small budget or small team
C) Easier to use and less skill required to use
D) Rapid deployment of new services
4. Application Performance Management identifies the early occurrence and root cause of performance issues throughout the application lifecycle. Which of the following are advantages of SaaS over on-premise solutions?
A) Diagnose and fix system problems and then notify stake holders
B) Subscription pricing provides immediate total cost of ownership advantages
C) The ability to download agents and point them to dashboards
D) Application dashboards that give users a quick, intuitive way to assess the health of whatmatters most to them, application health.
5. Which is the best and most successful model to employ when selling Endpoint and Mobility Management?
A) The "find and fix" model.
B) The "land and expand" model.
C) The "rip and replace" model.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: D | Question # 5 Answer: A |


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