Avaya Converged Platform Support : 76940X

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The Avaya 76940X exam is necessary for obtaining the Avaya Solutions Platform (ACSS – 7694) designation. In particular, it is dedicated to helping the candidates understand how to offer support for the Avaya Converged Platform.

Topics Tested in 76940X Test

You can be successful in passing in 76940X exam on the first try if you manage to develop the following set of skills:

• Following the general tasks related to troubleshooting and describing the Quick Fix tasks as well as identifying any configuration which is unsupported in VMware.
• Explaining the usage methodology and the appropriate support tools that will help in troubleshooting OEM components;
• Describing the components that are part of the ASP 4200 product as well as identifying the main differences between Full Avaya Support and Co-delivery installation;
• Keeping track of the latest updates related to the Server and Storage products for ensuring the highest level of maintenance and identifying the most beneficial procedures for this purpose;

Reference: https://www.avaya-learning.com/lms/#/training/catalog/offering/22432

Training Materials for Avaya 76940X Exam

You can take 76940X exam and pass it if you explore different training resources and consolidate your skills in the topics tested by attending diverse classroom sessions or virtual courses. For example, you can use the following resources:

• 72300C – Supporting Avaya Aura Communications Applications

  This course lasts for 5 days and is instructor-led. In particular, it targets individuals whose job tasks include daily monitoring and support offered for Avaya Aura Communications Apps. Such training is delivered in a classroom setup plus, offers the option for practicing in a lab environment. Thus, the course-takers will benefit from a combination between interactive training materials and practical exercises, which will consolidate the specialists’ skills even more. As for the mandatory requirements, the vendor recommends that the attendees should have prior knowledge of managing the fundamental topics and technology related to Session Initiation Protocol and Voice of IP infrastructure. At the end of this course, the candidates will be able to review and understand how the Avaya Aura Core products work. Also, they will learn how to identify the main issues associated with the applications developed in the Avaya Aura Communications infrastructure. Another area included in the course’s syllabus is related to developing the candidate’s performing capacity of walking through different case scenarios of call flow and single-issue diagram. Finally, the examinees will learn how to troubleshoot the applicable methodology and tools related to interpreting, resolving, and analyzing the issues associated with managing the Avaya Aura Communications Applications.

• 76930V – Supporting Avaya Solutions Platform 4200 Series R4.0

  This is a virtual course led by an Avaya instructor that targets Business Partners, Avaya Associates, and other customers who are interested in developing new skills related to managing and supporting the Avaya Solutions Platform 4200 Series 4.0. This class will cost you $2,100. The class is delivered online and offers a combination of theoretical teaching and lab experiences. In a nutshell, this is an excellent opportunity for attendees to enroll for the training from anywhere in the world and develop practical skills. The most important objectives included in this class comprise an overview of Avaya Solutions Platform products. Thus, the exam-takers will gain a solid understanding of how to use the tools connected to the Avaya Orchestrator system. Besides, the course-takers will discover the common issues associated with Avaya Solutions Platform 4200 Series R4.0. Moreover, they will discover how to implement the best practices related to routine maintenance. Finally, the specialists who will enroll in such classes will gain knowledge of restoring and upgrading the Avaya Solutions platform. Even though the vendor doesn’t have any prerequisites for the candidates who want to take this course, it recommends that they should have basic knowledge of working with EMC & Nimble storage as well as other related products.

• 74550V – Supporting Avaya Oceana Solution

  This class is included in the Avaya 76940X curricula and it helps the candidates understand how to manage Avaya Oceana solutions alongside products. It is led by instructors in a virtual format with the registration fee that the candidates need to pay being $2,100. From such a class, entrants will learn how to describe the Avaya Oceana Architecture core components as well as how to troubleshoot them. More so, a course like this is dedicated to developing diverse and advanced troubleshooting skills related to Avaya Workspaces or the Unified Agent Controller tools. Besides, the individuals who attend this class will learn what strategy to use for managing Avaya Oceana Channels and maintain the related solutions to help the business.

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Audience for 76940X Certification Evaluation

The Avaya 76940X exam consolidates the candidates’ skills in diagnosing, isolating, and supporting different products which are included in the ASP 4200 Series. This test will take the candidates’ skills to the advanced level and help them gain the confidence to perform duties at the workplace. The vendor’s requirement for the candidates who want to procure the Avaya Solutions Platform certification is passing the Avaya 76940X exam and holding the ACIS-7594 designation.

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Avaya 76940X Exam Syllabus Topics: