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WGU Organizational-Behavior Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Behavioral Influences | ~17% | - Individual behavior drivers
|
| Teams and Team Building | ~17% | - Team types and effectiveness
|
| Performance Evaluation | ~17% | - Evaluation systems and methods
|
| Group Development | ~17% | - Group formation and stages
|
| Organizational Culture | ~17% | - Culture definition and components
|
| Leadership | ~17% | - Leadership theories and styles
|
WGU Organizational Behavior (GTO1, C715) Sample Questions:
1. An individual attributes personal achievement in business to being competitive, independent, and successful in spite of challenges. Which statement is true regarding environmental factors and how they influence this person's personality and behavior?
A) Environment is the single element in determining an individual's behavior.
B) Personality and behavior are based solely on environmental factors.
C) The individual's full potential may be determined by how well the individual adjusts to the requirements of the environment.
D) Studies demonstrate that environment influences behavior but has no influence on personality.
2. Which conflict-resolution techniques might a manager use to control the level of conflict that has become dysfunctional?
A) Satisfying goals and smoothing
B) Confrontation and smoothing
C) Smoothing and confrontation
D) Compromise and superordinate goals
3. What is a personal view of how one is supposed to act in a given group situation?
A) Role conflict
B) Role perception
C) Role identity
D) Role expectation
4. An employee is motivated by economic success, well-being, world peace, and autonomy and self-reliance in the workplace. Which of the employee's motives is an instrumental value?
A) Economic
B) Prosperity
C) World peace
D) Autonomy and self-reliance
5. What is a characteristic employed by transactional leaders?
A) Provides vision and sense of mission
B) Promises rewards for good performance
C) Promotes intelligence and rationality
D) Instills pride and gains trust
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: B | Question # 4 Answer: D | Question # 5 Answer: B |
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