Genesys GCP-GC-IMP : Genesys Cloud Certified Professional - Implementation

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Genesys GCP-GC-IMP Exam Syllabus Topics:

Genesys Cloud Certified Professional - Implementation Sample Questions:

Question #1
Where can you add the preconfigured settings of the phones?

A. Admin > Telephony > Phone Management > Base Settings
B. Admin > Telephony > Phone Management > Calls
C. Admin > Telephony > Phone Management > Phones

Question #2
Where do you configure the Auto Invite setting to send email invites automatically when users are added?

A. Admin > Account Settings > Organization Settings > Settings
B. Admin > Account Settings > Organization
C. Admin > Account Settings > Organization Settings

Question #3
Which of the following statements are true? (Choose two.)

A. You can view both protocol and media capture logs.
B. Media capture logs can be read only with the support of customer care.
C. You cannot view either type of log file.
D. You can view protocol capture logs but not media capture logs.

Question #4
Where do you add the list of IP or CIDR addresses allowed or denied access to an External or Phone Trunk?

A. Calling
B. SIP Access Control
C. Outbound
D. Availability

Question #5
You want to have a video chat with Jill and Amelia in the Kayak Guides room. You have clicked on the Open video call icon to initiate the video chat. What else must happen next for the video chat to work?

A. Other participants must also click on the Open video call icon.
B. Participants automatically placed in the video chat when clicking on the chat room.
C. All participants must click on the Join button in the video chat view.
D. All participants, except the initiator, must click on the Join button in the chat view.

Solutions: