Avaya 3316X : Avaya Contact Recording and Avaya Quality Monitoring Implementation and Maintenance Exam

Topics of Avaya 3316X: Avaya IX™ Workforce Engagement R15 Implementation and Maintenance Exam

Candidates must know the exam topics before they start preparation. Because it will really help them to hit the core. Our Avaya Aura Maintenance 3316x exam dumps will include the following topics: 1. Dialing Plans

• Identify the components that comprise an ESN network.
• Determine the appropriate procedures to communicate with the system using the CLI or - Element Manager via System Manager/UCM.
• Given a BARS database output, determine the correctness of the programming to process a call.
• Given a description of a networking issue, determine what action should be taken to resolve the issue.
• Identify the prompts and responses required to provision Automatic On- Net to Off- Net Overflow.
• Given a customer's dialing plan, determine the parameters for programming a coordinated dialing plan.
• Given customer requirements, determine techniques, features and services that restrict user access to system resources.
• Describe the basic functionality of commonly- used user interfaces.
• Describe the Subscriber Manager Database synchronization mechanisms.
• Develop a dialing plan that meets customer needs, dialing preferences, configuration management, and regional requirements.
• Configure IP telephone in Zone Based Dialing.
• Identify, isolate, and correct IP Peer Networking issues. 2. Networking
• Given a customer's dialing plan, determine the parameter to be used for the NARS access code.
• Given a network diagram and dialing plan, determine the location codes to be used in the network.
• Distinguish between types of dialing plans.
• Configure the Call Server Database to support ESA.
• Describe the Lists Feature provided with the EM Phones Tool and use the feature to add, delete and import lists.
• Perform basic administration using the appropriate administrative/maintenance overlay (LD) and procedures.
• Identify the Communication Server 1000 Rls. 7.x hardware and software architecture.
• Prepare the System for IP Peer Networking.
• Validate that the system programming meets the customer requirements.
• Compare TDM and IP network voice topologies with respect to components, protocols, and functionalities.
• Describe the steps required to Configure, Generate, Upload, Import and Export Corporate Directory reports.
• Identify the key components of the IP Peer network.
• Configure the Call Server Database to support the Zone Based Dialing.
• Determine the appropriate procedures to add, move, change, or delete telephones or consoles using the CLI and review printouts if applicable, to verify programming.
• Given programming output, verify that the coordinated dialing plan is properly provisioned. 3. Administration and Maintenance
• Identify the attributes of the Zone Based Dialing.
• Identify the prompts and responses required to provision network signaling.
• Given a customer's dialing plan and routes, determine the parameters that will satisfy the route.
• Define the minimum parameters of the main components of a dialing plan: ESN data block, routing, and digit manipulation.
• Program routes and trunks using Element Manager or the CLI, and print the appropriate reports to verify the programming.
• Identify the required network signaling types in a network configuration.
• Enable and configure H.323 and SIP Gateway properties on the Call Server.

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Reference: https://www.avaya-learning.com/lms/#/training/catalog/offering/22211

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Avaya 3316X Exam Syllabus Topics: