Avaya 3001 : Avaya IP Office Configuration and Maintenance Exam

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Avaya IP Office Configuration and Maintenance Sample Questions:

1. A CEO has a dedicated line for private incoming calls. As the company does not use voicemail, the CEO would like these calls to be routed to the Sales hunt group, if "Do Not Disturb" has been set up. Which two slops are needed to create the incoming Call Route (ICR) to meet the CEOs needs? (Choose two.)

A) Under destination enter a fallback extension and fill in the Sales hunt group call number.
B) Under destination create an overflow extension to route calls to the Sales hunt group.
C) Create an ARS with the DID/DDI of the CEO.
D) Create an Incoming Call Route with a default destination of the CEO.

2. A customer is installing an IP500v2 with one hundred 1600 series IP Phones. The customer has an existing Juniper VPN gateway for their remote workers and would like to provide hard telephones for their remote workers to login at home.
What is needed to accomplish this?

A) modified 46vpnsettings.txt file
B) modified 46xxsettings.scr file
C) VPN gateway for each remote worker
D) 1616 IP Phone with VPN software

3. Which values affect the size of a ContactStore server? (Choose two.)

A) the number of voicemail channels
B) the number of recordings
C) the number of incoming lines
D) the number of hunt groups
E) the number of concurrent users for search and replay function

4. Which line must be added to the 46vpnsetting.txt file to inform 4600 Series VPN remote telephones to use IP Office licensing?

A) SET LIC 1
B) SET PHNIC 011
C) SET AUTH 0
D) SET SMBLIC 1

5. The Customer Call Reporter(CCR)installation is now completed, but a user with the name ''Agent 1'is not showing in the CCR Web page.

A) ''Agent1''cannot be used as a name for a CCR agent.
B) Go to CCR Supervisor Setting in Manager and enable ''Agent1''to be a CCR agent.
C) Go to CCR, log-in as Administrator, and enable ''Agent1''as a CCR agent.
D) Go to CCR and check on Supervision Setting and enable ''Agent1''as a CCR agent.

Solutions: