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Avaya 3000.1 : ACSS Small and Medium Enterprise (SME) Communications

3000.1

Exam Code: 3000.1

Exam Name: ACSS Small and Medium Enterprise (SME) Communications

Updated: Aug 15, 2026

Q & A: 100 Questions and Answers

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Avaya 3000.1 Exam Syllabus Topics:

SectionObjectives
Telephony and Features- Call routing and trunk configuration
  • 1. Hunt groups and call distribution
    • 2. Incoming/outgoing call handling
      IP Office Platform Fundamentals- System architecture and components
      • 1. IP Office control units and expansion modules
        • 2. Licensing and system capacity concepts
          Administration and Maintenance- User and extension management
          • 1. User provisioning and rights
            • 2. System backups and upgrades
              Troubleshooting and Support- Diagnostics tools and logs
              • 1. System monitoring and alarms
                • 2. Basic fault isolation techniques
                  Installation and Configuration- Initial system setup
                  • 1. Networking and IP addressing
                    • 2. IP Office Manager configuration basics

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