Avaya 3000-3 : Avaya Small and Medium Enterprise (SME) Communications Solutions Exam

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Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

1. Which hunt group supports Forward Hunt Group Calls?

A) Collective Call Waiting
B) Longest Waiting
C) Sequential
D) Collective

2. Application can be used in Conjunction with one-X Portal to provide full softphone and call handing capability for us

A) Office Phone Manager Pro
B) Office Softconsole
C) Office Video Softphone
D) Office Voice Portal

3. Which item must be completed for an IP Office user to be counted in CCR as an agent?

A) User must be defined as an agent in one-X Portal.
B) User must be a member of a hunt group.
C) force Account Code must be checked on the user's Supervisor tab.
D) CCR Agent Must be checked on the user's Supervisor tab.

4. The Alarm Set action in Voicemail Pro allows an alarm call to be set up and played to a specified extension at a specified time. The telephone will display "Alarm" and the prompt that will play is, "This is an alarm call please hang up". Which description is true?

A) The telephone display message can be changed
The prompt can changed by telephone or can use a .wav file.
B) The telephone display massage cannot be changed.
The prompt cannot be changed.
C) The telephone display message cannot be changed.
The prompt can be changed by telephone but cannot use a .wav file.
D) The telephone display message can be changed.
The prompt can be changed by telephone but cannot use a .wav file.

5. In Windows Services, which tab would you use to allow the VoiceMail Pro service to run as a specific user?

A) Log on
B) Advanced
C) General
D) Dependencies

Solutions: